Terms & Conditions

1. Ownership of the online store, Lilás Feliz unipessoal LDA, www.iriana.eu
Lilás Feliz unipessoal LDA, headquartered in Rual alto dos matos n 105  seroa and municipality of Paços de ferreira, Portugal, NIPC nº515369969 PT, registered at the Commercial Registry of Lisbon, is the legitimate owner of the official website with domain may be found at http://www.iriana.eu
2. Purpose and scope
2.1. The present General Terms and Conditions of Sale exclusively regulate the purchase and sale made in the online store of Lilás Feliz unipessoal LDA, between the “Final Consumer” and the Reseller as a buyer (a) and Lilás feliz unipessoal LDA as a seller, and apply to all visitors to the website http://www.iriana.eu, as well as to any commercial transaction carried out through this virtual online store.
2.2. Navigation on the site, as well as the purchase of any product at http://www.iriana.eu, implies acceptance of the present general conditions of use and contracting.
2.3. Lilás Feliz unipessoal LDA sells all the products in the collection available on the website and is the entity responsible for selling on the website http://www.iriana.eu of the articles of that brand, and all e-commerce services are available to final consumers (s) and resellers.
2.4. “Final consumer” or “User” or “Buyer” is considered to be any person who acts / buys with a purely personal purpose, outside of his business or profession, therefore, without any will reselling the items you buy in the online store.
2.5. “Reseller” is considered to be any person / entity that acts / buys with a purely professional intention, with a desire to resell the items that it purchases in the online store.
2.6. Lilás Feliz unipessoal LDA, reserves the right to change these conditions of use and contracting, without prior notice, as well as to modify at any time the information and commercial offer presented on products, prices, promotions, commercial conditions and services, being that any changes will always be published on the website http://www.iriana.eu.
2.7. Lilás Feliz unipessoal LDA, reserves the right not to process any order received from users other than “Final Consumers (es)” and Resellers or those that do not comply with the “Seller's” general terms and conditions of sale.
2.8. The "final consumer" must provide Lilás Feliz unipessoal LDA, as a seller, with an email or postal address, or the data relating to another form of contact, which are correct and complete and accept that Lilás Feliz unipessoal LDA can contact you using this data, if deemed appropriate.
2.9. The Reseller must provide Lilás Feliz unipessoal LDA, as a seller, with an email or postal address, or the data relating to another form of contact, which are correct and complete and accepts that Lilás Feliz unipessoal LDA can contact using these data, if deemed appropriate.
3. Information about online store content
3.1. It is strictly forbidden to introduce links to our website for commercial purposes or without prior authorization from Lilás Feliz unipessoal LDA, as well as the use of the www.iriana.eu domain for abusive purposes, without prior authorization, will be subject to recourse to the competent legal means by part of Lilás Feliz unipessoal LDA.
3.2. In the event of finding, on other sites, links that allow you to access www.iriana.eu or references to the online store, we inform you that Lilás Feliz unipessoal LDA has no responsibility for the links or pages, nor for the contents contained therein.
3.3. We are strongly committed to ensure that the information presented on www.iriana.eu is free from typographical errors and whenever these occur, we will proceed with the respective correction as soon as possible.
3.4. All contractual information is written in the following languages: Portuguese, Spanish, French, English, German, Italian, as well as information on articles, communications by e-mail and formalization of the sale, with the exception of expressions very typical of the fashion universe.
4. Commercial Policy
4.1. In the event that the information presented does not correspond to the characteristics of the product, the Customer / Reseller has the right to terminate the purchase and sale contract under the applicable legal terms.
4.2.The photographs presented on the website are merely illustrative, so we recommend that you take a long time to consult the product details for better information about the respective characteristics of the items you intend to purchase.
4.3. Product prices and specifications are subject to change without notice. Despite the extreme attention of Lilás Feliz unipessoal LDA to keep all the information up to date, some products may contain an incorrect price, so we will check the prices whenever we proceed with the processing of orders. If the price of the product is lower than the advertised price, we will refund the difference. If the price is higher, we will inform the “Final Consumer” or Reseller by email and await your decision to accept the new proposal or cancel the order.
4.4. All promotional campaigns have limited stock.
4.5. The validation of the purchase order or order assumes that the “Buyer” is aware of and accepts the General Terms and Conditions of Sale of the www.iriana.eu website.
4.6 All data recorded by Lilás Feliz unipessoal LDA constitute proof of the set of transactions carried out between the "Seller" and the "final consumer" and / or Reseller, being the responsibility of Lilás Feliz unipessoal LDA to file the document electronic document in which the contract is formalized, being obliged to keep it accessible.
5. Obligations of Customers and Users
5.1. Any visitor to the www.iriana.eu website undertakes to comply and respect these general conditions, namely observing the following obligations:
·         It is forbidden to introduce, store or disseminate defamatory, obscene, insulting, xenophobic and / or any other content that violates general principles of law and public order through the website;
·         Save, and not disclose, your password to enter the site in order to prevent third parties from accessing your account and personal data;
·         Do not use false identities;
·         Grant your personal data and correct addresses so that Lilás Feliz unipessoal LDA can properly process orders;
5.2. The “final consumer” is the only one responsible for the veracity of the personal data communicated to Lilás Feliz unipessoal LDA and undertakes to insert and immediately inform any change through its Registration Account at www.iriana.eu.
5.3. Lilás Feliz unipessoal LDA disclaims any responsibility for any delay or impossibility of processing the order due to error or insufficiency of the data communicated by the “Final Consumer”, namely at the time of delivery.
6. RESERVATION OF COPYRIGHT AND INTELLECTUAL PROPERTY OPERATION
Lilás Feliz unipessoal LDA holds copyright and intellectual property rights in all products sold.
7. Intellectual and Industrial Property
7.1. All texts, comments, works, illustrations, works and images reproduced or represented on the website www.iriana.eu, are strictly reserved under the terms of copyright as well as intellectual property rights, for the whole world.
7.2. Accordingly and under the terms of the Intellectual Property Code, the use of information for private purposes is authorized only, subject to contrary provisions including more restrictive provisions contained in that code.
7.3. Any reproduction or total or partial representation of the www.iriana.eu website, in whole or in part, of the elements included in it is strictly prohibited.
7.4. The corporate names, brands and distinctive signs reproduced on the website www.iriana.eu are protected under the terms of the legal provisions applicable to industrial property. Reproduction or representation of all or part of any distinctive signs is strictly prohibited and must be subject to prior written authorization from the trademark owner.
7.5. If the "User (a)" intends to use information or materials from the site needs to obtain a prior written authorization and granted by Lilás Feliz unipessoal LDA.
8. Alteration of the General Conditions and Terms of Sale of the online store
Lilás Feliz unipessoal LDA has the right to change these General Terms and Conditions of Sale at any time. The “Buyer (a)” is subject to the principles and terms in force at the date of your order, unless the law or competent authority imposes any changes to them.




privacy policy

Lilás Feliz unipessoal LDA recognizes the importance of protecting the personal data of its customers and all those who visit the website www.iriana.eu, and for this reason has developed a behavioral security standard that meets all the requirements of the General Data Protection Regulation , Regulation No. 2016/679 of the European Parliament and of the Council, of 27 April 2016.

 

In this Privacy Policy, we explain who we are, what the purpose we give your data to, how we treat it, with whom we share it and for how long we keep it, as well as the ways to contact us and exercise your rights. The user should carefully read our Privacy Policy, written in a clear and simple way, to facilitate their understanding and decide, freely and voluntarily, if they want to provide their personal data to Lilás Feliz unipessoal LDA. Thus, the user guarantees to be of legal age and that the data communicated is true, accurate, complete and current, being responsible for any damage or loss, direct or indirect, that may arise as a result of the breach of such obligation. The user undertakes to communicate to Lilás Feliz unipessoal LDA, or to insert in your personal account, any changes to the data now provided. If the data communicated belongs to a third party, the user guarantees that he informed that third party about the conditions set out in this document and that he obtained his authorization to provide his data to Lilás Feliz unipessoal LDA, for the indicated purposes.

 

If you have any questions about how we treat and protect your data, please contact us via email: irianaferr@gmail.com

 

 

SCOPE

 

This privacy policy applies to all personal data collected through the website www.iriana.eu.

 

 

 

RESPONSIBLE ENTITY AND RESPONSIBILITIES

 

Your data will be processed by the company Lilás Feliz unipessoal LDA, legal person number 515369969, headquartered at Rua alto dos matos n 105, seroa. This company is responsible for the processing of personal data in the acceptance of the General Regulation on Data Protection and online store at www.iriana.eu.

 

TREATMENT PURPOSES AND LEGAL BASIS

 

The personal data processed on the website are:

 

- Collected in the customer / user register: Name, Postal address of sending and billing, Mobile, Telephone, TIN, Date of Birth, Email address, Gender, Place of birth;

 

- Obtained by browsing the website: data that identifies the IP address, referring headers, type of device, your browser and version, login and account information, including user name, password, preferences regarding marketing and services. cookies, flags and web tags (pixel), payment or credit card information, in this case, always observing the SSL protocol.

 

- Preferences including wish list, purchase history, clothing and footwear sizes;

 

- Information from social networks, including credentials and any information from your shareable social profile, suggestions from friends or family.

 

 

Lilás Feliz unipessoal LDA will handle your personal data, manually and / or automatically, for the following purposes:

 

a) Customer management: The data collected on this website are necessary for the execution and execution of the purchase and sale contract and are intended for the processing and information of the status of orders and communication with Customers, the processing of requests for information and any complaints. The provision of the information requested within the scope of the Client's registration is mandatory, without which it is not possible to proceed with the above purposes.

 

b) Marketing: If the Client gives his express consent at the time of creating or changing his registration, Lilás Feliz unipessoal LDA may process his data to send him information about his products, news, campaigns, offers and messages from anniversary, through any communication channel, namely through the use of postal mail, electronic mail, SMS or other forms of automatic calling.

Consent for the processing of personal data for the purposes of direct marketing can be revoked at any time through the email address: irianaferr@gmail.com

This information allows you to send personalized information appropriate to your profile, in order to improve your shopping experience and according to your consent.

WHAT KIND OF COOKIES DO WE USE?

Persistent Cookies. Cookies that are saved on your computer are not deleted when the browser is closed. Persistent Cookies can analyze a visitor's preferences for a particular website, allowing them to be used in future visits to the website.

Persistent cookies can be used to identify unique visitors and analyze their behavior on the website. These Cookies can also be used to obtain information on the number of visitors, the average visit time and the general behavior of the website.

Persistent Cookies keep information about the behavior of visitors on the site for 30 days.

 

CONSERVATION OF YOUR PERSONAL DATA AND RETENTION PERIOD

 

We retain your data only for as long as necessary for the purpose (s) set out in this privacy policy (unless a longer retention period is required by applicable law). Privacy Policy, your personal data will be kept for the period in which you maintain a customer, if you have not withdrawn your consent Regarding personal data related to product purchases, we will keep the data for a longer period to fulfill obligations (such as tax laws and sales and warranty laws).

 

CONSENT

By consenting to this Privacy Policy, you are giving permission to process your personal data specifically for the purposes identified and selected.

 

If consent is legally necessary for the processing of personal data, the data subject has the right to withdraw his consent at any time, although this right does not compromise the lawfulness of the treatment carried out on the basis of the previously given consent or the further treatment of the data. same data, based on another legal basis, such as the performance of the contract or the legal obligation to which Lilás Feliz unipessoal LDA is subject.

 

To revoke your consent, you can contact us by letter, phone or email address: irianaferr@gmail.com.

 

 

 

DATA DISCLOSURE

 

Lilás Feliz unipessoal LDA may communicate users' personal data to third parties, service providers, namely companies involved in the process of purchasing and managing collections, transportation, storage, marketing, hosting of websites, bank branches.

 

These companies are provided only with the personal data necessary for the provision of the service in question, and these entities undertake to process the said personal data solely and exclusively for the fulfillment of the purposes indicated above.

 

 

In any case, your personal data will not be disclosed to third parties without being informed (o) or without your consent, when this is required by law, except in the cases provided for in this document.

 

SUBCONTRACTED

 

The processing of user data may be carried out by a suitable service provider, hired by Lilás Feliz unipessoal LDA. Said service provider will treat data exclusively for the purposes established by Lilás Feliz unipessoal LDA and in compliance with the instructions issued by it, strictly complying with the legal rules on personal data protection, information security and other applicable rules.

 

 

 

 

RIGHTS OF USERS

 

At any time and free of charge, as long as Lilás Feliz unipessoal LDA owns or processes personal data, all users can exercise the following rights:

 

- Right of access - right to request a copy of the information we have about you;

- Right of rectification- the right to correct data that he considers inaccurate or incomplete;

- Right to be forgotten - in certain circumstances, as a user, you can request that the data we have about you be deleted from all our records;

- Right to processing restriction - when certain conditions apply to have the right to restrict processing;

- Right of portability - right to have your data transferred to another organization;

- Right to object - right to object to certain types of processing, such as direct marketing;

- Right to legal recourse: in the case of Lilás Feliz unipessoal LDA refusing your request, according to the access rights, we will explain the reason. As a user you have the right to complain as described below.

 

The above rights may be exercised through the email address irianaferr@gmail.com .

 

PROTECTION MEASURES AND MANAGEMENT OF PERSONAL DATA

 

Lilás Feliz unipessoal LDA applies several technical and organizational measures appropriate to protect users' personal data, including the use of secure servers and firewalls, to maintain the security of their personal data.

 

CHANGES TO THE PRIVACY POLICY

 

Applicable law and our practices change over time. If we decide to update our privacy policy, the changes will be posted on our website www.iriana.eu. We ask that you periodically review this document to keep it updated. If we materially modify the way we process your personal data, we will notify you in advance, or when legally required, we will ask for your consent prior to the implementation of such changes.